Privacy Policy
Pep Pals is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and place an order. By using our site, you agree to the terms of this policy.
We prioritize data integrity and transparency, ensuring that all information provided for research purposes is handled with the highest standards of security and confidentiality. Our goal is to provide a safe, secure environment for the academic and scientific communities we serve.
Data Collection Practices
When you place an order, we collect the following information:
- Full name
- Email address
- Shipping address
- Order details (products, quantities, prices)
- Payment information (processed securely by PayPal — we do not store card details)
- We use the information we collect solely to:
- Process and fulfill your order
- Communicate with you about your order
- Respond to customer service inquiries
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
How We Use Your Research Data
Service Improvement
All payments are processed securely through PayPal. We do not collect, store, or have access to your credit or debit card information. PayPal's privacy policy governs the handling of your payment data.
Customer Support
Our site requires visitors to confirm they are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided personal information, we will promptly delete it.
We use minimal session-based cookies to maintain your browsing session (such as age verification). We do not use tracking or advertising cookies. You may disable cookies in your browser settings, though this may affect site functionality.
Order information is retained for the minimum period necessary to fulfill orders, resolve disputes, and comply with legal requirements. You may request deletion of your personal data by contacting us at information@pep-pals.com.
Advanced Data Protection
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, please contact us at information@pep-pals.com.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of the site following any changes constitutes your acceptance of the revised policy.
For any questions about this Privacy Policy, please contact us at: information@pep-pals.com.